Bob Says… Less Blog, More Code

“In CS3, there were some serious problems that customers faced and the time it took to resolve those issues in customer support made the initial experience with CS3 painful for some customers,” bleats Adobe’s Barry Hills on John Nack’s blog. “Wouldn’t it be great if there were someone at Apple writing a weblog like John Nack’s?” coos Gruber. “Oh please just shut the f— up,” say I. I suppose I shouldn’t expect any better from someone like Gruber. He hangs around with programmers and somehow thinks he’s contributing. (And the first person to utter ‘markdown’ will have their teeth kicked down their throats.) Why are we still mistaking soul-searching wankery like this for doing your job? Bursting into tears as you admit to your kiddie-fiddling support group that you have a problem with kiddie-fiddling is not a break through. Stopping the f—ing kiddie-fiddling is. Apple has no need of introspective toss like this because for all their hippie-trippie Californian bulls— image they are a proper grown up company with a culture of quality. If you wrote a steaming abortive turd like the CS3 installer for Apple you wouldn’t be around long enough to f—ing well blog about how sorry you were.